{"id":506,"date":"2025-07-23T19:15:38","date_gmt":"2025-07-23T17:15:38","guid":{"rendered":"https:\/\/kiddream.cz\/new_web02\/?page_id=506"},"modified":"2026-10-13T18:34:28","modified_gmt":"2026-10-13T16:34:28","slug":"vseobecne-obchodni-podminky","status":"publish","type":"page","link":"https:\/\/kiddream.cz\/en\/vseobecne-obchodni-podminky\/","title":{"rendered":"(\u010ce\u0161tina) V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky"},"content":{"rendered":"<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-55493d31 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-a0d91a25 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.34%\">\n<figure class=\"wp-block-image size-thumbnail is-resized\" style=\"margin-top:var(--wp--preset--spacing--20);margin-right:var(--wp--preset--spacing--10);margin-bottom:var(--wp--preset--spacing--20);margin-left:var(--wp--preset--spacing--10)\"><a href=\"https:\/\/kiddream.cz\/new_web02\/wp-content\/uploads\/2025\/07\/sipka_dolu2.svg\"><img loading=\"lazy\" decoding=\"async\" width=\"76\" height=\"25\" src=\"https:\/\/kiddream.cz\/new_web02\/wp-content\/uploads\/2025\/07\/sipka_dolu2.svg\" alt=\"\" class=\"wp-image-554\" style=\"width:40px\"\/><\/a><\/figure>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-left has-text-color has-link-color wp-elements-9\" style=\"color:#2e70b7\"><strong>Informace<\/strong><\/h5>\n\n\n\n<ul style=\"padding-top:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10)\" class=\"wp-block-list\">\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/sites\/o_nas.php\">O n\u00e1s<\/a><\/li>\n\n\n\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/sites\/recaptcha\/kontakt.php\">Kontakt<\/a><\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading has-text-color has-link-color wp-elements-10\" style=\"color:#2e70b7\"><strong>Ke sta\u017een\u00ed<\/strong><\/h5>\n\n\n\n<ul style=\"padding-top:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10)\" class=\"wp-block-list\">\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/ke_stazeni\/formular_vadne_plneni.pdf\">Formul\u00e1\u0159 &#8211; reklamace<\/a><\/li>\n\n\n\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/ke_stazeni\/formular_odstoupeni_od_smlouvy.pdf\">Formul\u00e1\u0159 &#8211; odstoupen\u00ed<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.34%\">\n<figure class=\"wp-block-image size-full is-resized\" style=\"margin-top:var(--wp--preset--spacing--20);margin-right:var(--wp--preset--spacing--10);margin-bottom:var(--wp--preset--spacing--20);margin-left:var(--wp--preset--spacing--10)\"><a href=\"https:\/\/kiddream.cz\/new_web02\/wp-content\/uploads\/2025\/07\/sipka_dolu2.svg\"><img decoding=\"async\" src=\"https:\/\/kiddream.cz\/new_web02\/wp-content\/uploads\/2025\/07\/sipka_dolu2.svg\" alt=\"\" class=\"wp-image-551\" style=\"width:40px\"\/><\/a><\/figure>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-left has-text-color has-link-color wp-elements-11\" style=\"color:#2e70b7\"><strong>Obchodn\u00ed informace<\/strong><\/h5>\n\n\n\n<ul style=\"padding-top:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10)\" class=\"wp-block-list\">\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/new_web02\/vseobecne-obchodni-podminky\/\" data-type=\"page\" data-id=\"506\">V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky<\/a><\/li>\n\n\n\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/sites\/storno.php\">Storno objedn\u00e1vky<\/a><\/li>\n\n\n\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/sites\/reklamace.php\">Reklama\u010dn\u00ed podm\u00ednky<\/a><\/li>\n\n\n\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/sites\/cookies.php\">Ochrana osobn\u00edch \u00fadaj\u016f<\/a><\/li>\n\n\n\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/sites\/gdpr.php\">Ochrana osobn\u00edch \u00fadaj\u016f \u2013 GDPR<\/a><\/li>\n\n\n\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/sites\/doruceni_platby.php\">Doru\u010den\u00ed a platby<\/a><\/li>\n\n\n\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/sites\/jak_nakupovat.php\">Jak nakupovat<\/a><\/li>\n\n\n\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/sites\/velikost.php\">Velikostn\u00ed tabulka<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized\" style=\"margin-top:var(--wp--preset--spacing--20);margin-right:var(--wp--preset--spacing--10);margin-bottom:var(--wp--preset--spacing--20);margin-left:var(--wp--preset--spacing--10)\"><a href=\"https:\/\/kiddream.cz\/new_web02\/wp-content\/uploads\/2025\/07\/sipka_dolu2.svg\"><img decoding=\"async\" src=\"https:\/\/kiddream.cz\/new_web02\/wp-content\/uploads\/2025\/07\/sipka_dolu2.svg\" alt=\"\" class=\"wp-image-551\" style=\"width:40px\"\/><\/a><\/figure>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-left has-text-color has-link-color wp-elements-12\" style=\"color:#2e70b7\"><strong>M\u016f\u017ee v\u00e1s zaj\u00edmat<\/strong><\/h5>\n\n\n\n<ul style=\"padding-top:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10)\" class=\"wp-block-list\">\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/sites\/dotazy.php\">Nej\u010dast\u011bj\u0161\u00ed dotazy<\/a><\/li>\n\n\n\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/sites\/osvedceni.php\">Osv\u011bd\u010den\u00ed &#8211; U\u017eitn\u00fd vzor<\/a><\/li>\n\n\n\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/sites\/odkazy.php\">O probl\u00e9mu s inkontinenc\u00ed<\/a><\/li>\n\n\n\n<li class=\"has-small-font-size\"><a href=\"https:\/\/kiddream.cz\/sites\/video.php\">Video KidDream &#8211; veletrh<\/a><\/li>\n\n\n\n<li class=\"has-small-font-size\"><a href=\"https:\/\/www.facebook.com\/kiddream.cz\/\">KidDream na Facebooku<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-color has-text-color has-background has-link-color wp-elements-13 has-global-padding is-layout-constrained wp-container-core-group-is-layout-55493d31 wp-block-group-is-layout-constrained\" style=\"background-color:#376ca1;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading has-text-align-center has-base-2-color has-text-color has-link-color wp-elements-14\">V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-file aligncenter\"><a id=\"wp-block-file--media-39d3496f-eee8-42e6-854e-49862942e5cd\" href=\"https:\/\/kiddream.cz\/wp-content\/uploads\/2026\/10\/Vseobecne_obchodni_podminky.pdf\">Vseobecne_obchodni_podminky<\/a><a href=\"https:\/\/kiddream.cz\/wp-content\/uploads\/2026\/10\/Vseobecne_obchodni_podminky.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-39d3496f-eee8-42e6-854e-49862942e5cd\">St\u00e1hnout<\/a><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-text-color has-background has-link-color wp-elements-15 has-global-padding is-layout-constrained wp-container-core-group-is-layout-25af3548 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(90deg,rgb(245,245,245) 0%,rgb(255,255,255) 100%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);background-color:#2e70b7;color:#2e70b7\"\/>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-color has-link-color wp-elements-16\" style=\"color:#2e70b7\">1. Z\u00e1kladn\u00ed ustanoven\u00ed<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-17 wp-block-paragraph\"><strong>1.1<\/strong>&nbsp;Tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (d\u00e1le i jen \u201eVOP\u201c) plat\u00ed pro n\u00e1kup v internetov\u00e9m obchodu www.kiddream.cz (d\u00e1le i jen \u201ee-shop\u201c), jeho\u017e provozovatelem je fyzick\u00e1 osoba Hana Hejtm\u00e1nkov\u00e1 se s\u00eddlem Biskupice 56, PS\u010c 763 41, I\u010cO: 06178529, &#8211; fyzick\u00e1 osoba podnikaj\u00edc\u00ed dle \u017eivnostensk\u00e9ho z\u00e1kona, M\u011b\u00da Luha\u010dovice, \u010d.j. MULUZU 649\/2017\/212\/Z\u00e1\/4, ze dne 09.06.2017.<br>Provozovatel nen\u00ed pl\u00e1tcem DPH.<br>S\u00eddlo provozovatele nen\u00ed v\u00fddejn\u00edm m\u00edstem ani kamenn\u00fdm obchodem s textilem.<br>VOP bl\u00ed\u017ee up\u0159es\u0148uj\u00ed pr\u00e1va a povinnosti prod\u00e1vaj\u00edc\u00edho a kupuj\u00edc\u00edho.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.2<\/strong>&nbsp;Vymezen\u00ed pojm\u016f<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kupuj\u00edc\u00edm<\/strong>&nbsp;je spot\u0159ebitel nebo podnikatel.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/kiddream.cz\/wp-content\/uploads\/2025\/09\/cropped-photo-attractive-young-man-office-working-1024x683.jpg\" alt=\"\" class=\"wp-image-1306\" style=\"border-radius:20px\" srcset=\"https:\/\/kiddream.cz\/wp-content\/uploads\/2025\/09\/cropped-photo-attractive-young-man-office-working-1024x683.jpg 1024w, https:\/\/kiddream.cz\/wp-content\/uploads\/2025\/09\/cropped-photo-attractive-young-man-office-working-300x200.jpg 300w, https:\/\/kiddream.cz\/wp-content\/uploads\/2025\/09\/cropped-photo-attractive-young-man-office-working-768x512.jpg 768w, https:\/\/kiddream.cz\/wp-content\/uploads\/2025\/09\/cropped-photo-attractive-young-man-office-working-1536x1024.jpg 1536w, https:\/\/kiddream.cz\/wp-content\/uploads\/2025\/09\/cropped-photo-attractive-young-man-office-working-2048x1365.jpg 2048w, https:\/\/kiddream.cz\/wp-content\/uploads\/2025\/09\/cropped-photo-attractive-young-man-office-working-600x400.jpg 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.3 <\/strong>Spot\u0159ebitelem je ka\u017ed\u00fd \u010dlov\u011bk, kter\u00fd mimo r\u00e1mec sv\u00e9 podnikatelsk\u00e9 \u010dinnosti nebo mimo r\u00e1mec samostatn\u00e9ho v\u00fdkonu sv\u00e9ho povol\u00e1n\u00ed uzav\u00edr\u00e1 smlouvu s podnikatelem nebo s n\u00edm jinak jedn\u00e1. (\u00a7419 ob\u010dansk\u00e9ho z\u00e1kon\u00edku)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.4<\/strong> Kupuj\u00edc\u00ed, kter\u00fd nen\u00ed spot\u0159ebitel, je&nbsp;<strong>podnikatel<\/strong>. Za podnikatele se pova\u017euje tak\u00e9 ka\u017ed\u00e1 osoba, kter\u00e1 uzav\u00edr\u00e1 smlouvy souvisej\u00edc\u00ed s vlastn\u00ed obchodn\u00ed, v\u00fdrobn\u00ed nebo obdobnou \u010dinnost\u00ed \u010di p\u0159i samostatn\u00e9m v\u00fdkonu sv\u00e9ho povol\u00e1n\u00ed, pop\u0159\u00edpad\u011b osoba, kter\u00e1 jedn\u00e1 jm\u00e9nem podnikatele.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.5 Prod\u00e1vaj\u00edc\u00edm<\/strong>&nbsp;je podnikatel, kter\u00fd kupuj\u00edc\u00edmu prod\u00e1v\u00e1 v\u00fdrobky nebo poskytuje slu\u017eby.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-18 wp-block-paragraph\"><strong>1.6 Nab\u00eddka<\/strong>&nbsp;je pr\u00e1vn\u00ed jedn\u00e1n\u00ed sm\u011b\u0159uj\u00edc\u00ed k uzav\u0159en\u00ed smlouvy, pokud obsahuje podstatn\u00e9 n\u00e1le\u017eitosti smlouvy tak, aby smlouva mohla b\u00fdt uzav\u0159ena jeho jednoduch\u00fdm a nepodm\u00edn\u011bn\u00fdm p\u0159ijet\u00edm, a pokud z n\u011bho plyne v\u016fle navrhovatele b\u00fdt smlouvou v\u00e1z\u00e1n, bude-li nab\u00eddka p\u0159ijata.<\/p>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-text-color has-background has-link-color wp-elements-19 has-global-padding is-layout-constrained wp-container-core-group-is-layout-25af3548 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(270deg,rgb(245,245,245) 0%,rgb(255,255,255) 100%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);background-color:#2e70b7;color:#2e70b7\"\/>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-color has-link-color wp-elements-20\" style=\"color:#2e70b7\">2. Informace p\u0159ed uzav\u0159en\u00edm smlouvy<\/h3>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-21 wp-block-paragraph\">V souladu s p\u0159\u00edslu\u0161n\u00fdmi ustanoven\u00edmi z\u00e1kona \u010d. 89\/2012 Sb., ob\u010dansk\u00e9ho z\u00e1kon\u00edku, sd\u011bluje prod\u00e1vaj\u00edc\u00ed kupuj\u00edc\u00edmu p\u0159ed uzav\u0159en\u00edm smlouvy n\u00e1sleduj\u00edc\u00ed \u00fadaje.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.1<\/strong>&nbsp;\u00dadaje o prod\u00e1vaj\u00edc\u00edm:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>N\u00e1zev:<\/td><td>Hana Hejtm\u00e1nkov\u00e1<\/td><\/tr><tr><td>S\u00eddlo:<\/td><td>Biskupice&nbsp;56, &nbsp;763&nbsp;41 Biskupice<\/td><\/tr><tr><td>I\u010c:<\/td><td>06178529<\/td><\/tr><tr><td>Telefon:<\/td><td>+420 731 668 040<\/td><\/tr><tr><td>Email:<\/td><td>info@kiddream.cz<\/td><\/tr><tr><td>Doru\u010dovac\u00ed a faktura\u010dn\u00ed adresa:&nbsp;&nbsp;<\/td><td>Biskupice&nbsp;56, &nbsp;763&nbsp;41 Biskupice<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Prod\u00e1vaj\u00edc\u00ed nen\u00ed pl\u00e1tcem DPH.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.2<\/strong>&nbsp;Zbo\u017e\u00ed a jeho hlavn\u00ed vlastnosti jsou uvedeny v internetov\u00e9m obchod\u011b www.kiddream.cz (d\u00e1le i jen \u201ee-shop\u201c).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.3<\/strong>&nbsp;Informace o cen\u011b uv\u00e1d\u011bn\u00e9 prod\u00e1vaj\u00edc\u00edm jsou z\u00e1vazn\u00e9 s v\u00fdjimkou zjevn\u00e9 chyby. Ceny jsou prezentov\u00e1ny v\u010detn\u011b v\u0161ech poplatk\u016f, krom\u011b n\u00e1klad\u016f na doru\u010den\u00ed zbo\u017e\u00ed. Ceny jsou prezentov\u00e1ny jako kone\u010dn\u00e9, bez DPH. V p\u0159\u00edpad\u011b poskytov\u00e1n\u00ed slev uv\u00e1d\u00ed prod\u00e1vaj\u00edc\u00ed jako p\u016fvodn\u00ed cenu nejni\u017e\u0161\u00ed cenu, za kterou zbo\u017e\u00ed nab\u00edzel a prod\u00e1val v dob\u011b 30 dn\u016f p\u0159ed poskytnut\u00edm slevy. Cena zbo\u017e\u00ed je platn\u00e1 po dobu jej\u00edho zve\u0159ejn\u011bn\u00ed v e-shopu prod\u00e1vaj\u00edc\u00edho.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.4<\/strong>&nbsp;Informace o p\u0159ij\u00edman\u00fdch zp\u016fsobech platby a zp\u016fsobech dod\u00e1n\u00ed jsou uvedeny&nbsp;<a href=\"https:\/\/kiddream.cz\/doprava-a-platba-na-uzemi-ceske-republiky\/\" data-type=\"page\" data-id=\"917\">zde<\/a>. Na stejn\u00e9m m\u00edst\u011b jsou uvedeny i n\u00e1klady na dod\u00e1n\u00ed. Prod\u00e1vaj\u00edc\u00ed nepo\u017eaduje \u017e\u00e1dn\u00e9 poplatky v z\u00e1vislosti na zp\u016fsobu platby.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.5<\/strong>&nbsp;\u00dadaje o pr\u00e1vech z vadn\u00e9ho pln\u011bn\u00ed jsou uvedeny v \u010dl. 7 t\u011bchto VOP.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.6<\/strong>&nbsp;Prod\u00e1vaj\u00edc\u00ed nenab\u00edz\u00ed uzav\u0159en\u00ed smlouvy na dobu neur\u010ditou nebo smlouvy, jej\u00edm\u017e p\u0159edm\u011btem je opakovan\u00e9 pln\u011bn\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.7<\/strong>&nbsp;Prod\u00e1vaj\u00edc\u00ed nenab\u00edz\u00ed k prodeji digit\u00e1ln\u00ed obsah.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.8<\/strong>&nbsp;P\u0159\u00edjem objedn\u00e1vek na internetov\u00e9m obchodu www.kiddream.cz je mo\u017en\u00fd 24 hodin denn\u011b, 7 dn\u00ed v t\u00fddnu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.9<\/strong>&nbsp;Zpracov\u00e1n\u00ed objedn\u00e1vek, \u0159e\u0161en\u00ed po\u017eadavk\u016f z\u00e1kazn\u00edk\u016f, vy\u0159izov\u00e1n\u00ed e-mailov\u00e9 korespondence prob\u00edh\u00e1 v pracovn\u00ed dny od 16:00 do 20:00 hodin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.10<\/strong>&nbsp;N\u00e1klady na prost\u0159edky komunikace na d\u00e1lku se neli\u0161\u00ed od z\u00e1kladn\u00ed sazby (v p\u0159\u00edp. internetov\u00e9ho i telefonick\u00e9ho p\u0159ipojen\u00ed dle podm\u00ednek oper\u00e1tora kupuj\u00edc\u00edho, prod\u00e1vaj\u00edc\u00ed si ne\u00fa\u010dtuje \u017e\u00e1dn\u00e9 dal\u0161\u00ed poplatky, to se net\u00fdk\u00e1 p\u0159\u00edp. smluvn\u00ed p\u0159epravy).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.11<\/strong>&nbsp;Prod\u00e1vaj\u00edc\u00ed po\u017eaduje \u00fahradu kupn\u00ed ceny p\u0159ed p\u0159ed\u00e1n\u00edm zbo\u017e\u00ed, a to bu\u010f bezhotovostn\u00edm p\u0159evodem nebo p\u0159ed\u00e1n\u00edm p\u0159epravci (dob\u00edrka).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.12<\/strong>&nbsp;Podm\u00ednky, lh\u016fty a postupy pro odstoupen\u00ed od kupn\u00ed smlouvy jsou uvedeny v \u010dl. 6 t\u011bchto VOP.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.13<\/strong>&nbsp;Informace o jednotliv\u00fdch technick\u00fdch kroc\u00edch vedouc\u00edch k uzav\u0159en\u00ed kupn\u00ed smlouvy jsou patrn\u00e9 z t\u011bchto VOP, kde je tento proces srozumiteln\u011b pops\u00e1n.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-22 wp-block-paragraph\"><strong>2.14<\/strong>&nbsp;Uzav\u0159en\u00e1 kupn\u00ed smlouva bude ulo\u017eena u prod\u00e1vaj\u00edc\u00edho.<\/p>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-text-color has-background has-link-color wp-elements-23 has-global-padding is-layout-constrained wp-container-core-group-is-layout-25af3548 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(90deg,rgb(245,245,245) 0%,rgb(255,255,255) 100%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);background-color:#2e70b7;color:#2e70b7\"\/>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-color has-link-color wp-elements-24\" style=\"color:#2e70b7\">3. Uzav\u0159en\u00ed kupn\u00ed smlouvy<\/h3>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-25 wp-block-paragraph\"><strong>3.1<\/strong>&nbsp;Kupuj\u00edc\u00ed pod\u00e1v\u00e1 prod\u00e1vaj\u00edc\u00edmu n\u00e1vrh na uzav\u0159en\u00ed kupn\u00ed smlouvy vybr\u00e1n\u00edm zbo\u017e\u00ed z nab\u00eddky prod\u00e1vaj\u00edc\u00edho na e-shopu a jeho n\u00e1sledn\u00fdm vlo\u017een\u00edm do ko\u0161\u00edku. Ko\u0161\u00edkem se rozum\u00ed vypln\u011bn\u00fd objedn\u00e1vkov\u00fd formul\u00e1\u0159. Objedn\u00e1vkov\u00fd formul\u00e1\u0159 obsahuje zejm\u00e9na popis zbo\u017e\u00ed, k\u00f3dov\u00e9 ozna\u010den\u00ed zbo\u017e\u00ed, cenu zbo\u017e\u00ed, mno\u017estv\u00ed zbo\u017e\u00ed, zp\u016fsob a cenu dopravy zbo\u017e\u00ed a prostor pro vypln\u011bn\u00ed identifika\u010dn\u00edch \u00fadaj\u016f kupuj\u00edc\u00edho. Identifika\u010dn\u00ed \u00fadaje kupuj\u00edc\u00edho jsou zejm\u00e9na jeho jm\u00e9no a p\u0159\u00edjmen\u00ed, (v p\u0159\u00edpad\u011b pr\u00e1vnick\u00e9 osoby p\u0159\u00edpadn\u011b n\u00e1zev nebo firma, identifika\u010dn\u00ed \u010d\u00edslo pr\u00e1vnick\u00e9 osoby, DI\u010c, adresa), d\u00e1le pak emailov\u00e1 adresa, kontaktn\u00ed telefon, p\u0159\u00edpadn\u011b doru\u010dovac\u00ed adresa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.2<\/strong>&nbsp;Kupuj\u00edc\u00ed se p\u0159i v\u00fdb\u011bru zbo\u017e\u00ed nem\u016f\u017ee odch\u00fdlit od nab\u00eddky prod\u00e1vaj\u00edc\u00edho. Pokud kupuj\u00edc\u00ed v objedn\u00e1vce uvede jin\u00e9 zbo\u017e\u00ed, ne\u017e kter\u00e9 prod\u00e1vaj\u00edc\u00ed nab\u00edz\u00ed, p\u0159\u00edpadn\u011b zbo\u017e\u00ed s jin\u00fdmi vlastnostmi, smlouva nevznikne. Prod\u00e1vaj\u00edc\u00ed z\u00e1rove\u0148 nem\u016f\u017ee dodat jin\u00e9 zbo\u017e\u00ed, ne\u017e si kupuj\u00edc\u00ed objednal, leda\u017ee se dohodnou jinak.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.3<\/strong>&nbsp;Ne\u017e kupuj\u00edc\u00ed z\u00e1vazn\u011b potvrd\u00ed objedn\u00e1vku, m\u00e1 kupuj\u00edc\u00ed pr\u00e1vo m\u011bnit zbo\u017e\u00ed, mno\u017estv\u00ed zbo\u017e\u00ed, dopravu i zp\u016fsob \u00fahrady a zkontrolovat tak v\u0161echny \u00fadaje, kter\u00e9 do objedn\u00e1vky vlo\u017eil. Sou\u010d\u00e1st\u00ed nab\u00eddky je \u00fapln\u00e1 objedn\u00e1vka v\u010detn\u011b zvolen\u00ed dopravy a zp\u016fsobu \u00fahrady. Podm\u00ednkou platnosti objedn\u00e1vky je vypln\u011bn\u00ed ve\u0161ker\u00fdch n\u00e1le\u017eitost\u00ed objedn\u00e1vkov\u00e9ho formul\u00e1\u0159e, v\u010detn\u011b souhlasu se zn\u011bn\u00edm t\u011bchto obchodn\u00edch podm\u00ednek.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.4.<\/strong> Automatick\u00e9 e-mailov\u00e9 ozn\u00e1men\u00ed o doru\u010den\u00ed objedn\u00e1vky zaslan\u00e9 na elektronickou adresu kupuj\u00edc\u00edho (s informac\u00ed o p\u0159ijet\u00ed a zpracov\u00e1v\u00e1n\u00ed objedn\u00e1vky) nen\u00ed akceptac\u00ed objedn\u00e1vky a nezakl\u00e1d\u00e1 vznik kupn\u00ed smlouvy. Kupn\u00ed smlouva je uzav\u0159ena a\u017e okam\u017eikem, kdy prod\u00e1vaj\u00edc\u00ed potvrd\u00ed kupuj\u00edc\u00edmu akceptaci objedn\u00e1vky samostatn\u00fdm e-mailem (ozn\u00e1men\u00edm o dokon\u010den\u00ed \/ zpracov\u00e1n\u00ed z\u00e1silky).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.5<\/strong>&nbsp;Zpracov\u00e1n\u00ed v\u0161ech nab\u00eddek prob\u00edh\u00e1 maxim\u00e1ln\u011b do 7 pracovn\u00edch dn\u016f od uzav\u0159en\u00ed smlouvy, u platby p\u0159edem od p\u0159ips\u00e1n\u00ed kupn\u00ed ceny na \u00fa\u010det prod\u00e1vaj\u00edc\u00edho.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.6<\/strong>&nbsp;Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn p\u0159i okolnostech hodn\u00fdch z\u0159etele p\u0159ed potvrzen\u00edm objedn\u00e1vky, a tedy uzav\u0159en\u00edm kupn\u00ed smlouvy po\u017e\u00e1dat kupuj\u00edc\u00edho o telefonick\u00e9 \u010di p\u00edsemn\u00e9 potvrzen\u00ed jeho objedn\u00e1vky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.7<\/strong>&nbsp;Vztahy a p\u0159\u00edpadn\u00e9 spory, kter\u00e9 vzniknou na z\u00e1klad\u011b kupn\u00ed smlouvy, budou \u0159e\u0161eny v\u00fdhradn\u011b podle pr\u00e1va \u010cesk\u00e9 republiky a budou \u0159e\u0161eny p\u0159\u00edslu\u0161n\u00fdmi soudy \u010cesk\u00e9 republiky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.8<\/strong>&nbsp;Kupn\u00ed smlouva je uzav\u00edr\u00e1na pouze v \u010desk\u00e9m jazyce. Pokud vznikne pro pot\u0159ebu kupuj\u00edc\u00edho p\u0159eklad textu kupn\u00ed smlouvy, plat\u00ed, \u017ee v p\u0159\u00edpad\u011b sporu o v\u00fdklad pojm\u016f plat\u00ed v\u00fdklad kupn\u00ed smlouvy v \u010desk\u00e9m jazyce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.9<\/strong>&nbsp;Ve\u0161ker\u00e9 skute\u010dnosti uv\u00e1d\u011bn\u00e9 kupuj\u00edc\u00edm do pozn\u00e1mky v objedn\u00e1vkov\u00e9m formul\u00e1\u0159i jsou sou\u010d\u00e1st\u00ed uzav\u0159en\u00e9 kupn\u00ed smlouvy v p\u0159\u00edpad\u011b souhlasu prod\u00e1vaj\u00edc\u00edho s nimi, v p\u0159\u00edpad\u011b jeho nesouhlasu se m\u00e1 za to, \u017ee kupn\u00ed smlouva nebyla uzav\u0159ena. Stejn\u011b tak v p\u0159\u00edpad\u011b nemo\u017enosti prod\u00e1vaj\u00edc\u00edho splnit jak\u00fdkoliv po\u017eadavek kupuj\u00edc\u00edho vyj\u00e1d\u0159en\u00fd v objedn\u00e1vce, za\u0161le prod\u00e1vaj\u00edc\u00ed kupuj\u00edc\u00edmu nov\u00fd n\u00e1vrh objedn\u00e1vky s po\u017eadavkem na jeho vyj\u00e1d\u0159en\u00ed se k n\u00ed. Kupn\u00ed smlouva je v tomto okam\u017eiku uzav\u0159ena odesl\u00e1n\u00edm t\u00e9to nov\u00e9 objedn\u00e1vky kupuj\u00edc\u00edm prod\u00e1vaj\u00edc\u00edmu a jej\u00edm n\u00e1sledn\u00fdm potvrzen\u00edm prod\u00e1vaj\u00edc\u00edm.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.10<\/strong>&nbsp;Uzav\u0159en\u00e1 kupn\u00ed smlouva bude zasl\u00e1na i kupuj\u00edc\u00edmu a je prod\u00e1vaj\u00edc\u00edm archivov\u00e1na v elektronick\u00e9 podob\u011b po dobu nejm\u00e9n\u011b p\u011bti let od jej\u00edho uzav\u0159en\u00ed, nejd\u00e9le v\u0161ak na dobu dle p\u0159\u00edslu\u0161n\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f, za \u00fa\u010delem jej\u00edho \u00fasp\u011b\u0161n\u00e9ho spln\u011bn\u00ed a nen\u00ed p\u0159\u00edstupn\u00e1 t\u0159et\u00edm nez\u00fa\u010dastn\u011bn\u00fdm stran\u00e1m.<strong>3.11<\/strong>&nbsp;Zru\u0161en\u00ed (storno) objedn\u00e1vky je mo\u017en\u00e9 pouze do okam\u017eiku p\u0159ed\u00e1n\u00ed zbo\u017e\u00ed dopravci nebo do osobn\u00edho p\u0159ed\u00e1n\u00ed zbo\u017e\u00ed prod\u00e1vaj\u00edc\u00edm kupuj\u00edc\u00edmu.&nbsp;<a href=\"https:\/\/kiddream.cz\/storno-objednavky\/\" data-type=\"page\" data-id=\"674\">Zde<\/a><\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-26 wp-block-paragraph\"><strong>3.12<\/strong>&nbsp;Kupuj\u00edc\u00ed se stane vlastn\u00edkem zbo\u017e\u00ed teprve \u00fapln\u00fdm zaplacen\u00edm kupn\u00ed ceny.<\/p>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-text-color has-background has-link-color wp-elements-27 has-global-padding is-layout-constrained wp-container-core-group-is-layout-25af3548 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(270deg,rgb(245,245,245) 0%,rgb(255,255,255) 100%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);background-color:#2e70b7;color:#2e70b7\"\/>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-color has-link-color wp-elements-28\" style=\"color:#2e70b7\">4. Platebn\u00ed podm\u00ednky<\/h3>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-29 wp-block-paragraph\"><strong>4.1<\/strong>&nbsp;Prod\u00e1vaj\u00edc\u00ed akceptuje n\u00e1sleduj\u00edc\u00ed platebn\u00ed podm\u00ednky:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Platba p\u0159edem bankovn\u00edm p\u0159evodem (platba je kupuj\u00edc\u00edm uhrazena standardn\u00edm bankovn\u00edm p\u0159evodem z \u00fa\u010dtu kupuj\u00edc\u00edho na \u00fa\u010det firmy Hana Hejtm\u00e1nkov\u00e1, veden\u00fd u \u010cesk\u00e9 spo\u0159itelny \u010d. \u00fa\u010dtu: 4861986359\/0800). V p\u0159\u00edpad\u011b bezhotovostn\u00ed platby je kupn\u00ed cena splatn\u00e1 do 7 dn\u016f po uzav\u0159en\u00ed kupn\u00ed smlouvy. Pokud kupuj\u00edc\u00ed ve lh\u016ft\u011b neuhrad\u00ed, kupn\u00ed smlouva zanik\u00e1 a objedn\u00e1vka bude automaticky stornov\u00e1na.<\/li>\n\n\n\n<li>Dob\u00edrka (kupuj\u00edc\u00ed uhrad\u00ed zbo\u017e\u00ed a\u017e p\u0159i jeho p\u0159evzet\u00ed dopravci)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.2<\/strong>&nbsp;Informace o p\u0159ij\u00edman\u00fdch zp\u016fsobech platby jsou uvedeny&nbsp;<a href=\"https:\/\/kiddream.cz\/doprava-a-platba-na-uzemi-ceske-republiky\/\" data-type=\"page\" data-id=\"917\">zde<\/a>.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-30 wp-block-paragraph\"><strong>4.3<\/strong>&nbsp;Kupuj\u00edc\u00ed v\u00fdslovn\u011b souhlas\u00ed s mo\u017enost\u00ed zasl\u00e1n\u00ed da\u0148ov\u00e9ho dokladu v elektronick\u00e9 podob\u011b (nam\u00edsto dokladu v p\u00edsemn\u00e9 form\u011b) na jeho emailovou adresu.<\/p>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-text-color has-background has-link-color wp-elements-31 has-global-padding is-layout-constrained wp-container-core-group-is-layout-25af3548 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(90deg,rgb(245,245,245) 0%,rgb(255,255,255) 100%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);background-color:#2e70b7;color:#2e70b7\"\/>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-color has-link-color wp-elements-32\" style=\"color:#2e70b7\">5. Dod\u00e1n\u00ed zbo\u017e\u00ed<\/h3>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-33 wp-block-paragraph\"><strong>5.1<\/strong>&nbsp;Prod\u00e1vaj\u00edc\u00ed dod\u00e1 zbo\u017e\u00ed kupuj\u00edc\u00edmu kompletn\u00ed, nejpozd\u011bji do 15 dn\u016f od potvrzen\u00ed objedn\u00e1vky, pokud u jednotliv\u00e9ho zbo\u017e\u00ed neuv\u00e1d\u00ed jinou lh\u016ftu k dod\u00e1n\u00ed. V p\u0159\u00edpad\u011b, \u017ee zbo\u017e\u00ed m\u00e1 b\u00fdt uhrazeno p\u0159edem bezhotovostn\u00edm p\u0159evodem, b\u011b\u017e\u00ed lh\u016fta a\u017e od okam\u017eiku uhrazen\u00ed kupn\u00ed ceny zbo\u017e\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5.2<\/strong>&nbsp;Informace o zp\u016fsobech dod\u00e1n\u00ed jsou uvedeny&nbsp;<a href=\"https:\/\/kiddream.cz\/doprava-a-platba-na-uzemi-ceske-republiky\/\" data-type=\"page\" data-id=\"917\">zde<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5.3<\/strong>&nbsp;Uzav\u0159en\u00edm kupn\u00ed smlouvy vznik\u00e1 prod\u00e1vaj\u00edc\u00edmu povinnost odevzdat kupuj\u00edc\u00edmu objednan\u00e9 zbo\u017e\u00ed a kupuj\u00edc\u00edmu povinnost za toto zbo\u017e\u00ed prod\u00e1vaj\u00edc\u00edmu zaplatit sjednanou cenu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5.4<\/strong>&nbsp;Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za kvalitu zbo\u017e\u00ed a za to, \u017ee zbo\u017e\u00ed m\u00e1 v\u0161echny vlastnosti, kter\u00e9 si smluvn\u00ed strany ujednaly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5.5<\/strong>&nbsp;Kupuj\u00edc\u00ed je povinen p\u0159evz\u00edt zbo\u017e\u00ed objednan\u00e9 a dodan\u00e9 v souladu s kupn\u00ed smlouvou a t\u011bmito obchodn\u00edmi podm\u00ednkami.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5.6<\/strong>&nbsp;V p\u0159\u00edpad\u011b, \u017ee je nezbytn\u00e9 z d\u016fvod\u016f na stran\u011b kupuj\u00edc\u00edho, dod\u00e1vat zbo\u017e\u00ed jinak, ne\u017e bylo v kupn\u00ed smlouv\u011b smluveno, je prod\u00e1vaj\u00edc\u00ed opr\u00e1vn\u011bn po\u017eadovat po kupuj\u00edc\u00edm ve\u0161ker\u00e9 n\u00e1klady s t\u00edmto doru\u010den\u00edm spojen\u00e9, p\u0159i\u010dem\u017e na tyto n\u00e1klady mus\u00ed b\u00fdt kupuj\u00edc\u00ed p\u0159edem upozorn\u011bn.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-34 wp-block-paragraph\"><strong>5.7<\/strong>&nbsp;V p\u0159\u00edpad\u011b nep\u0159evzet\u00ed z\u00e1silky kupuj\u00edc\u00edm, tzn. jej\u00edho vr\u00e1cen\u00ed dopravcem zp\u011bt, m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed v p\u0159\u00edpad\u011b dal\u0161\u00edch objedn\u00e1vek po\u017eadovat platbu na \u00fa\u010det prod\u00e1vaj\u00edc\u00edho p\u0159edem; a to v rozsahu \u010d\u00e1stky zahrnuj\u00edc\u00ed cenu nov\u011b objednan\u00e9ho zbo\u017e\u00ed, po\u0161tovn\u00e9 a p\u016fvodn\u00ed po\u0161tovn\u00e9.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-35 wp-block-paragraph\"><strong>5.8 Kontrola z\u00e1silky.<\/strong> Prod\u00e1vaj\u00edc\u00ed doporu\u010duje kupuj\u00edc\u00edmu, aby p\u0159i p\u0159evzet\u00ed zkontroloval po\u010det a druh dodan\u00e9ho zbo\u017e\u00ed a neporu\u0161enost obalu. Je-li obal po\u0161kozen, doporu\u010duje prod\u00e1vaj\u00edc\u00ed sepsat s p\u0159epravcem protokol o po\u0161kozen\u00ed z\u00e1silky a z\u00e1silku nep\u0159evz\u00edt, p\u0159\u00edpadn\u011b ji p\u0159evz\u00edt s v\u00fdhradou. Protokol spolu s popisem vady kupuj\u00edc\u00ed za\u0161le p\u0159\u00edpadn\u011b na adresu info@kiddream.cz. T\u00edmto doporu\u010den\u00edm nen\u00ed dot\u010deno pr\u00e1vo spot\u0159ebitele z vadn\u00e9ho pln\u011bn\u00ed ani jeho pr\u00e1vo odstoupit od smlouvy.<\/p>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-text-color has-background has-link-color wp-elements-36 has-global-padding is-layout-constrained wp-container-core-group-is-layout-25af3548 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(270deg,rgb(245,245,245) 0%,rgb(255,255,255) 100%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);background-color:#2e70b7;color:#2e70b7\"\/>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-color has-link-color wp-elements-37\" style=\"color:#2e70b7\">6. Pr\u00e1vo odstoupit od kupn\u00ed smlouvy<\/h3>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-38 wp-block-paragraph\"><strong>6.1<\/strong>&nbsp;Do 14 dn\u016f m\u00e1 spot\u0159ebitel pr\u00e1vo odstoupit od kupn\u00ed smlouvy bez ud\u00e1n\u00ed d\u016fvodu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.2<\/strong>&nbsp;Spot\u0159ebitel m\u00e1 pr\u00e1vo odstoupit od kupn\u00ed smlouvy bez ud\u00e1n\u00ed d\u016fvodu ve lh\u016ft\u011b 14 dn\u016f ode dne n\u00e1sleduj\u00edc\u00edho po dni, kdy spot\u0159ebitel nebo j\u00edm ur\u010den\u00e1 t\u0159et\u00ed osoba (jin\u00e1 ne\u017e dopravce) p\u0159evezme zbo\u017e\u00ed. V p\u0159\u00edpad\u011b uzav\u0159en\u00ed kupn\u00ed smlouvy, jej\u00edm\u017e p\u0159edm\u011btem je n\u011bkolik druh\u016f zbo\u017e\u00ed nebo dod\u00e1n\u00ed n\u011bkolika \u010d\u00e1st\u00ed, m\u00e1 spot\u0159ebitel pr\u00e1vo od kupn\u00ed smlouvy odstoupit ve lh\u016ft\u011b 14 dn\u016f ode dne n\u00e1sleduj\u00edc\u00edho po dni, kdy spot\u0159ebitel nebo j\u00edm ur\u010den\u00e1 t\u0159et\u00ed osoba (jin\u00e1 ne\u017e dopravce) p\u0159evezme posledn\u00ed dod\u00e1vku zbo\u017e\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.3 Nebyl-li spot\u0159ebitel pou\u010den o pr\u00e1vu odstoupit od smlouvy, m\u016f\u017ee od smlouvy odstoupit do jednoho roku ode dne uplynut\u00ed lh\u016fty podle \u010dl. 6.2. Pou\u010d\u00ed-li prod\u00e1vaj\u00edc\u00ed spot\u0159ebitele v pr\u016fb\u011bhu t\u00e9to doby, kon\u010d\u00ed lh\u016fta pro odstoupen\u00ed uplynut\u00edm \u010dtrn\u00e1cti dn\u016f ode dne, kdy spot\u0159ebitel pou\u010den\u00ed obdr\u017eel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.4 Zp\u016fsob odstoupen\u00ed od kupn\u00ed smlouvy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Spot\u0159ebitel<\/strong> m\u016f\u017ee od smlouvy odstoupit <strong>jak\u00fdmkoli jednozna\u010dn\u00fdm prohl\u00e1\u0161en\u00edm<\/strong> u\u010din\u011bn\u00fdm v\u016f\u010di prod\u00e1vaj\u00edc\u00edmu, zejm\u00e9na:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">a) prost\u0159ednictv\u00edm online funkce pro odstoupen\u00ed od smlouvy (tla\u010d\u00edtka \u201e<a href=\"https:\/\/kiddream.cz\/odstoupeni-od-smlouvy\/\" data-type=\"page\" data-id=\"2462\">Odstoupit od smlouvy<\/a>\u201c) \u2013 postup je pops\u00e1n v \u010dl\u00e1nku 7;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">b) vypln\u011bn\u00edm a odesl\u00e1n\u00edm vzorov\u00e9ho formul\u00e1\u0159e: <a href=\"https:\/\/kiddream.cz\/wp-content\/uploads\/2025\/08\/formular_odstoupeni_od_smlouvy.pdf\">formular_odstoupeni_od_smlouvy.pdf<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">c) e-mailem zaslan\u00fdm na adresu info@kiddream.cz;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">d) dopisem zaslan\u00fdm na adresu Hana Hejtm\u00e1nkov\u00e1, Biskupice 56, 763 41.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pou\u017eit\u00ed vzorov\u00e9ho formul\u00e1\u0159e nen\u00ed povinn\u00e9. Lh\u016fta pro odstoupen\u00ed je zachov\u00e1na, ode\u0161le-li spot\u0159ebitel odstoupen\u00ed prod\u00e1vaj\u00edc\u00edmu v posledn\u00ed den lh\u016fty.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.5 Potvrzen\u00ed o p\u0159ijet\u00ed. Odstoup\u00ed-li spot\u0159ebitel od smlouvy prost\u0159ednictv\u00edm funkce pro odstoupen\u00ed podle \u010dl. 6.4 p\u00edsm. a) nebo vypln\u011bn\u00edm formul\u00e1\u0159e na webov\u00fdch str\u00e1nk\u00e1ch prod\u00e1vaj\u00edc\u00edho, potvrd\u00ed mu prod\u00e1vaj\u00edc\u00ed bez zbyte\u010dn\u00e9ho odkladu v textov\u00e9 podob\u011b jeho p\u0159ijet\u00ed (\u00a7 1830 odst. 2 ob\u010dansk\u00e9ho z\u00e1kon\u00edku).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;<strong>6.6<\/strong>&nbsp;Zbo\u017e\u00ed bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 14 dn\u016f ode dne, kdy do\u0161lo k odstoupen\u00ed od kupn\u00ed smlouvy, za\u0161le kupuj\u00edc\u00ed zp\u011bt na adresu Hana Hejtm\u00e1nkov\u00e1, 763 41 Biskupice 56. Lh\u016fta se pova\u017euje za zachovanou, pokud kupuj\u00edc\u00ed ode\u0161le zbo\u017e\u00ed zp\u011bt p\u0159ed uplynut\u00edm 14 dn\u016f. Kupuj\u00edc\u00ed za\u0161le zbo\u017e\u00ed zp\u011bt \u0159\u00e1dn\u011b zabalen\u00e9 tak, aby nedo\u0161lo k jeho po\u0161kozen\u00ed na cest\u011b zp\u011bt k dodavateli.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.7<\/strong> Pokud kupuj\u00edc\u00ed odstoup\u00ed od kupn\u00ed smlouvy, vr\u00e1t\u00ed mu prod\u00e1vaj\u00edc\u00ed bez zbyte\u010dn\u00e9ho odkladu v\u0161echny platby, kter\u00e9 prod\u00e1vaj\u00edc\u00ed od kupuj\u00edc\u00edho obdr\u017eel, v\u010detn\u011b n\u00e1klad\u016f na dod\u00e1n\u00ed (krom\u011b dodate\u010dn\u00fdch n\u00e1klad\u016f vznikl\u00fdch v d\u016fsledku kupuj\u00edc\u00edm zvolen\u00e9ho zp\u016fsobu dod\u00e1n\u00ed, kter\u00fd je jin\u00fd ne\u017e nejlevn\u011bj\u0161\u00ed zp\u016fsob standardn\u00edho dod\u00e1n\u00ed n\u00e1mi nab\u00edzen\u00fd). Pro vr\u00e1cen\u00ed plateb pou\u017eije prod\u00e1vaj\u00edc\u00ed stejn\u00fd platebn\u00ed prost\u0159edek, kter\u00fd kupuj\u00edc\u00ed pou\u017eil pro proveden\u00ed po\u010d\u00e1te\u010dn\u00ed transakce, pokud kupuj\u00edc\u00ed v\u00fdslovn\u011b neur\u010dil jinak. V \u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b t\u00edm nevzniknou dal\u0161\u00ed n\u00e1klady. Odstoup\u00ed-li spot\u0159ebitel od kupn\u00ed smlouvy, podnikatel nen\u00ed povinen vr\u00e1tit p\u0159ijat\u00e9 pen\u011b\u017en\u00ed prost\u0159edky spot\u0159ebiteli d\u0159\u00edve, ne\u017e obdr\u017e\u00ed zbo\u017e\u00ed, nebo ne\u017e mu spot\u0159ebitel prok\u00e1\u017ee, \u017ee zbo\u017e\u00ed odeslal zp\u011bt, podle toho, co nastane d\u0159\u00edve.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.8<\/strong>&nbsp;V p\u0159\u00edpad\u011b odstoupen\u00ed od smlouvy ponese spot\u0159ebitel n\u00e1klady spojen\u00e9 s vr\u00e1cen\u00edm zbo\u017e\u00ed, a jde-li o smlouvu uzav\u0159enou prost\u0159ednictv\u00edm prost\u0159edku komunikace na d\u00e1lku, v\u00fd\u0161i n\u00e1klad\u016f spojen\u00fdch s vr\u00e1cen\u00edm zbo\u017e\u00ed, nem\u016f\u017ee-li b\u00fdt pro svou povahu vr\u00e1ceno obvyklou po\u0161tovn\u00ed cestou.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.9<\/strong>&nbsp;V \u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b nelze pos\u00edlat zp\u011bt zbo\u017e\u00ed na dob\u00edrku! Tyto z\u00e1silky nebudou p\u0159ijaty a budou doru\u010deny zp\u011bt odes\u00edlateli.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.10<\/strong> Spot\u0159ebitel odpov\u00edd\u00e1 prod\u00e1vaj\u00edc\u00edmu za sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed, kter\u00e9 vzniklo v d\u016fsledku nakl\u00e1d\u00e1n\u00ed s t\u00edmto zbo\u017e\u00edm jinak, ne\u017e je nutn\u00e9 k obezn\u00e1men\u00ed se s jeho povahou, vlastnostmi a funk\u010dnost\u00ed (tj. k b\u011b\u017en\u00e9mu vyzkou\u0161en\u00ed spr\u00e1vn\u00e9 velikosti). Pokud bude vr\u00e1cen\u00e9 zbo\u017e\u00ed jevit zn\u00e1mky no\u0161en\u00ed nad r\u00e1mec vyzkou\u0161en\u00ed, bude vypran\u00e9, zne\u010di\u0161t\u011bn\u00e9 nebo po\u0161kozen\u00e9, je prod\u00e1vaj\u00edc\u00ed opr\u00e1vn\u011bn uplatnit v\u016f\u010di spot\u0159ebiteli n\u00e1rok na n\u00e1hradu sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed a ode\u010d\u00edst jej od vr\u00e1cen\u00e9 \u010d\u00e1stky. Vzhledem k charakteru zbo\u017e\u00ed (spodn\u00ed pr\u00e1dlo) nelze vypran\u00e9, no\u0161en\u00e9 \u010di hygienicky zne\u010di\u0161t\u011bn\u00e9 zbo\u017e\u00ed d\u00e1le nab\u00edzet nov\u00fdm z\u00e1kazn\u00edk\u016fm, a n\u00e1rok na n\u00e1hradu za sn\u00ed\u017een\u00ed hodnoty tak m\u016f\u017ee dos\u00e1hnout a\u017e 100% zaplacen\u00e9 kupn\u00ed ceny.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.11 Kdy spot\u0159ebitel odstoupit nem\u016f\u017ee.<\/strong> V souladu s \u00a7 1837 ob\u010dansk\u00e9ho z\u00e1kon\u00edku nem\u016f\u017ee spot\u0159ebitel odstoupit zejm\u00e9na od smlouvy:<br><strong>o dod\u00e1vce zbo\u017e\u00ed vyroben\u00e9ho podle po\u017eadavk\u016f spot\u0159ebitele nebo p\u0159izp\u016fsoben\u00e9ho jeho osobn\u00edm pot\u0159eb\u00e1m<\/strong> \u2013 u prod\u00e1vaj\u00edc\u00edho jde zejm\u00e9na o v\u00fdrobu zbo\u017e\u00ed na zak\u00e1zku dle po\u017eadavk\u016f spot\u0159ebitele a o zbo\u017e\u00ed upraven\u00e9 podle individu\u00e1ln\u00ed specifikace spot\u0159ebitele.<\/p>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-text-color has-background has-link-color wp-elements-39 has-global-padding is-layout-constrained wp-container-core-group-is-layout-25af3548 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(270deg,rgb(245,245,245) 0%,rgb(255,255,255) 100%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);background-color:#2e70b7;color:#2e70b7\"\/>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-color has-link-color wp-elements-40\" style=\"color:#2e70b7\">7. Odstoupen\u00ed od kupn\u00ed smlouvy prost\u0159ednictv\u00edm online funkce (tla\u010d\u00edtka)<\/h3>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-41 wp-block-paragraph\">Tento \u010dl\u00e1nek popisuje <strong>funkci pro odstoupen\u00ed od smlouvy<\/strong> podle \u00a7 1830a ob\u010dansk\u00e9ho z\u00e1kon\u00edku, kterou prod\u00e1vaj\u00edc\u00ed poskytuje v souladu s po\u017eadavky sm\u011brnice Evropsk\u00e9ho parlamentu a Rady (EU) 2023\/2673.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7.1<\/strong> Prod\u00e1vaj\u00edc\u00ed poskytuje spot\u0159ebiteli <strong>online funkci umo\u017e\u0148uj\u00edc\u00ed odstoupit od smlouvy jedin\u00fdm z\u0159eteln\u011b ozna\u010den\u00fdm ovl\u00e1dac\u00edm prvkem<\/strong> \u2013 tla\u010d\u00edtkem s n\u00e1pisem <strong>\u201eOdstoupit od smlouvy\u201c<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7.2 Kde je tla\u010d\u00edtko dostupn\u00e9.<\/strong> Tla\u010d\u00edtko je snadno dostupn\u00e9 a z\u0159eteln\u011b viditeln\u00e9:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">a) v <strong>detailu objedn\u00e1vky<\/strong> v z\u00e1kaznick\u00e9m \u00fa\u010dtu spot\u0159ebitele (M\u016fj \u00fa\u010det \u2192 Objedn\u00e1vky \u2192 detail objedn\u00e1vky);<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">b) v <strong>e-mailech o p\u0159ijet\u00ed a vy\u0159\u00edzen\u00ed objedn\u00e1vky<\/strong>, kter\u00e9 prod\u00e1vaj\u00edc\u00ed zas\u00edl\u00e1 spot\u0159ebiteli; odkaz v e-mailu umo\u017e\u0148uje odstoupen\u00ed i spot\u0159ebiteli, kter\u00fd u prod\u00e1vaj\u00edc\u00edho nem\u00e1 z\u00e1kaznick\u00fd \u00fa\u010det;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">c) na <strong>samostatn\u00e9 str\u00e1nce \u201eOdstoupen\u00ed od smlouvy\u201c<\/strong>, na kterou vede odkaz z pati\u010dky webov\u00fdch str\u00e1nek prod\u00e1vaj\u00edc\u00edho a kter\u00e1 je trvale ve\u0159ejn\u011b p\u0159\u00edstupn\u00e1; spot\u0159ebitel bez z\u00e1kaznick\u00e9ho \u00fa\u010dtu se k formul\u00e1\u0159i dostane zad\u00e1n\u00edm \u010d\u00edsla objedn\u00e1vky a e-mailov\u00e9 adresy uveden\u00e9 v objedn\u00e1vce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7.3 Po celou dobu lh\u016fty.<\/strong> Tla\u010d\u00edtko je spot\u0159ebiteli k dispozici po celou dobu b\u011bhu lh\u016fty pro odstoupen\u00ed podle \u010dl. 6.2. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7.4 Pr\u016fb\u011bh odstoupen\u00ed.<\/strong> Po stisknut\u00ed tla\u010d\u00edtka je spot\u0159ebitel p\u0159esm\u011brov\u00e1n na formul\u00e1\u0159 pro odstoupen\u00ed, ve kter\u00e9m:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>zkontroluje, p\u0159\u00edpadn\u011b dopln\u00ed sv\u00e9 jm\u00e9no, \u010d\u00edslo objedn\u00e1vky a e-mailovou adresu; u p\u0159ihl\u00e1\u0161en\u00e9ho spot\u0159ebitele jsou tyto \u00fadaje p\u0159edvypln\u011bny;<\/li>\n\n\n\n<li>m\u016f\u017ee uv\u00e9st d\u016fvod odstoupen\u00ed \u2013 uveden\u00ed d\u016fvodu je zcela dobrovoln\u00e9 a nem\u00e1 vliv na platnost odstoupen\u00ed;<\/li>\n\n\n\n<li>odstoupen\u00ed potvrd\u00ed stisknut\u00edm potvrzovac\u00edho tla\u010d\u00edtka <strong>\u201e<\/strong>Odeslat \u017e\u00e1dost o odstoupen\u00ed<strong>\u201c<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7.5 Okam\u017eik odstoupen\u00ed.<\/strong> Smlouva je zru\u0161ena okam\u017eikem odesl\u00e1n\u00ed potvrzen\u00e9ho formul\u00e1\u0159e, nikoli a\u017e doru\u010den\u00edm vr\u00e1cen\u00e9ho zbo\u017e\u00ed prod\u00e1vaj\u00edc\u00edmu. Prod\u00e1vaj\u00edc\u00ed zaznamen\u00e1 datum a \u010das odstoupen\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7.6 Potvrzen\u00ed.<\/strong> Prod\u00e1vaj\u00edc\u00ed za\u0161le spot\u0159ebiteli bez zbyte\u010dn\u00e9ho odkladu na jeho e-mailovou adresu potvrzen\u00ed o p\u0159ijet\u00ed odstoupen\u00ed v textov\u00e9 podob\u011b, kter\u00e9 obsahuje datum a \u010das odstoupen\u00ed, obsah odstoupen\u00ed a p\u0159ehled objedn\u00e1vky. Toto potvrzen\u00ed slou\u017e\u00ed spot\u0159ebiteli jako doklad o odstoupen\u00ed od smlouvy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7.7<\/strong> Pou\u017eit\u00ed funkce podle tohoto \u010dl\u00e1nku je pro spot\u0159ebitele dobrovoln\u00e9. Nevyu\u017eije-li ji, m\u016f\u017ee odstoupit kter\u00fdmkoli ze zp\u016fsob\u016f uveden\u00fdch v \u010dl. 6.4.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-42 wp-block-paragraph\"><strong>7.8<\/strong> Na postup po odstoupen\u00ed \u2013 zejm\u00e9na na lh\u016fty pro vr\u00e1cen\u00ed zbo\u017e\u00ed a pen\u011b\u017en\u00edch prost\u0159edk\u016f, na n\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed a na odpov\u011bdnost za sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed se pou\u017eij\u00ed ustanoven\u00ed \u010dl. 6.6 a\u017e 6.10.<\/p>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-text-color has-background has-link-color wp-elements-43 has-global-padding is-layout-constrained wp-container-core-group-is-layout-25af3548 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(270deg,rgb(245,245,245) 0%,rgb(255,255,255) 100%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);background-color:#2e70b7;color:#2e70b7\"\/>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-color has-link-color wp-elements-44\" style=\"color:#2e70b7\">8. Odstoupen\u00ed od kupn\u00ed smlouvy prod\u00e1vaj\u00edc\u00edm<\/h3>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-45 wp-block-paragraph\"><strong>8.1<\/strong> Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn od kupn\u00ed smlouvy odstoupit v p\u0159\u00edpad\u011b, \u017ee:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">a) zbo\u017e\u00ed se ji\u017e nevyr\u00e1b\u00ed nebo nedod\u00e1v\u00e1 a prod\u00e1vaj\u00edc\u00ed je nem\u016f\u017ee obstarat;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">b) zbo\u017e\u00ed bylo v internetov\u00e9m obchod\u011b nab\u00eddnuto za zjevn\u011b chybnou cenu v d\u016fsledku technick\u00e9 chyby nebo zjevn\u00e9 p\u00edsa\u0159sk\u00e9 chyby;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">c) kupuj\u00edc\u00ed neuhradil kupn\u00ed cenu ve lh\u016ft\u011b podle \u010dl. 4.1;<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-46 wp-block-paragraph\">d) kupuj\u00edc\u00ed nep\u0159evzal zbo\u017e\u00ed ani v dodate\u010dn\u00e9 p\u0159im\u011b\u0159en\u00e9 lh\u016ft\u011b.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-47 wp-block-paragraph\"><strong>8.2<\/strong> V p\u0159\u00edpadech podle \u010dl. 8.1 p\u00edsm. a) a b) prod\u00e1vaj\u00edc\u00ed kupuj\u00edc\u00edho neprodlen\u011b kontaktuje a nab\u00eddne mu mo\u017enost dohody o dal\u0161\u00edm postupu. Odstoup\u00ed-li prod\u00e1vaj\u00edc\u00ed od smlouvy, vr\u00e1t\u00ed kupuj\u00edc\u00edmu bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do \u010dtrn\u00e1cti dn\u016f, ve\u0161ker\u00e9 p\u0159ijat\u00e9 pen\u011b\u017en\u00ed prost\u0159edky, a to stejn\u00fdm zp\u016fsobem, jak\u00fdm je p\u0159ijal.<\/p>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-text-color has-background has-link-color wp-elements-48 has-global-padding is-layout-constrained wp-container-core-group-is-layout-25af3548 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(90deg,rgb(245,245,245) 0%,rgb(255,255,255) 100%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);background-color:#2e70b7;color:#2e70b7\"\/>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-color has-link-color wp-elements-49\" style=\"color:#2e70b7\">9. Pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed a reklama\u010dn\u00ed \u0159\u00e1d<\/h3>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-50 wp-block-paragraph\"><strong>9.1<\/strong> Pr\u00e1va a povinnosti smluvn\u00edch stran z vadn\u00e9ho pln\u011bn\u00ed se \u0159\u00edd\u00ed \u00a7 1914 a\u017e 1925, \u00a7 2099 a\u017e 2117 a \u00a7 2161 a\u017e 2174b ob\u010dansk\u00e9ho z\u00e1kon\u00edku a z\u00e1konem \u010d. 634\/1992 Sb., o ochran\u011b spot\u0159ebitele.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Jakost p\u0159i p\u0159evzet\u00ed<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.2<\/strong> Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 kupuj\u00edc\u00edmu, \u017ee zbo\u017e\u00ed p\u0159i p\u0159evzet\u00ed nem\u00e1 vady, zejm\u00e9na \u017ee:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">a) odpov\u00edd\u00e1 ujednan\u00e9mu popisu, druhu a mno\u017estv\u00ed, jako\u017e i jakosti, funk\u010dnosti a jin\u00fdm ujednan\u00fdm vlastnostem;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">b) je vhodn\u00e9 k \u00fa\u010delu, pro kter\u00fd je kupuj\u00edc\u00ed po\u017eaduje;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">c) je dod\u00e1no s ujednan\u00fdm p\u0159\u00edslu\u0161enstv\u00edm a pokyny k&nbsp;pou\u017eit\u00ed (\u00fadr\u017eb\u011b);<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">d) je vhodn\u00e9 k \u00fa\u010delu, k n\u011bmu\u017e se zbo\u017e\u00ed tohoto druhu obvykle pou\u017e\u00edv\u00e1;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">e) odpov\u00edd\u00e1 mno\u017estv\u00edm, jakost\u00ed a dal\u0161\u00edmi vlastnostmi, v\u010detn\u011b \u017eivotnosti, funk\u010dnosti a bezpe\u010dnosti, obvykl\u00fdm vlastnostem zbo\u017e\u00ed t\u00e9ho\u017e druhu, kter\u00e9 m\u016f\u017ee kupuj\u00edc\u00ed rozumn\u011b o\u010dek\u00e1vat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Lh\u016fta pro vytknut\u00ed vady<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.3<\/strong> Kupuj\u00edc\u00ed-spot\u0159ebitel m\u016f\u017ee <strong>vytknout vadu, kter\u00e1 se na zbo\u017e\u00ed projev\u00ed v dob\u011b dvou let od p\u0159evzet\u00ed<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.4 Projev\u00ed-li se vada v pr\u016fb\u011bhu jednoho roku od p\u0159evzet\u00ed, m\u00e1 se za to, \u017ee zbo\u017e\u00ed bylo vadn\u00e9 ji\u017e p\u0159i p\u0159evzet\u00ed<\/strong>, leda\u017ee to povaha zbo\u017e\u00ed nebo vady vylu\u010duje. V takov\u00e9m p\u0159\u00edpad\u011b nemus\u00ed kupuj\u00edc\u00ed existenci vady p\u0159i p\u0159evzet\u00ed prokazovat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.5<\/strong> U prodeje <strong>pou\u017eit\u00e9ho zbo\u017e\u00ed<\/strong> mohou strany zkr\u00e1tit dobu podle \u010dl. 9.3 a\u017e na jeden rok; skute\u010dnost, \u017ee jde o zbo\u017e\u00ed pou\u017eit\u00e9, je v\u017edy vyzna\u010dena v popisu zbo\u017e\u00ed a na dokladu o zakoupen\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.6<\/strong> Vytkl-li kupuj\u00edc\u00ed vadu opr\u00e1vn\u011bn\u011b, doba podle \u010dl. 9.3 neb\u011b\u017e\u00ed po dobu, po kterou kupuj\u00edc\u00ed nem\u016f\u017ee zbo\u017e\u00ed u\u017e\u00edvat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.7<\/strong> M\u00e1-li zbo\u017e\u00ed vadu, m\u016f\u017ee kupuj\u00edc\u00ed po\u017eadovat jej\u00ed odstran\u011bn\u00ed. Podle sv\u00e9 volby m\u016f\u017ee po\u017eadovat <strong>dod\u00e1n\u00ed nov\u00e9ho zbo\u017e\u00ed bez vady nebo opravu zbo\u017e\u00ed<\/strong>, leda\u017ee je zvolen\u00fd zp\u016fsob odstran\u011bn\u00ed vady nemo\u017en\u00fd nebo ve srovn\u00e1n\u00ed s druh\u00fdm nep\u0159im\u011b\u0159en\u011b n\u00e1kladn\u00fd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.8<\/strong> Prod\u00e1vaj\u00edc\u00ed odstran\u00ed vadu v p\u0159im\u011b\u0159en\u00e9 dob\u011b po jej\u00edm vytknut\u00ed tak, aby t\u00edm kupuj\u00edc\u00edmu nezp\u016fsobil zna\u010dn\u00e9 obt\u00ed\u017ee. K odstran\u011bn\u00ed vady p\u0159evezme prod\u00e1vaj\u00edc\u00ed zbo\u017e\u00ed <strong>na vlastn\u00ed n\u00e1klady<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.9<\/strong> Kupuj\u00edc\u00ed m\u016f\u017ee po\u017eadovat <strong>p\u0159im\u011b\u0159enou slevu z kupn\u00ed ceny nebo odstoupit od smlouvy<\/strong>, pokud:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">a) prod\u00e1vaj\u00edc\u00ed vadu odm\u00edtl odstranit nebo ji neodstranil \u0159\u00e1dn\u011b a v\u010das;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">b) se vada projev\u00ed opakovan\u011b;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">c) je vada podstatn\u00fdm poru\u0161en\u00edm smlouvy;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">d) je z prohl\u00e1\u0161en\u00ed prod\u00e1vaj\u00edc\u00edho nebo z okolnost\u00ed zjevn\u00e9, \u017ee vada nebude odstran\u011bna v p\u0159im\u011b\u0159en\u00e9 dob\u011b nebo bez zna\u010dn\u00fdch obt\u00ed\u017e\u00ed pro kupuj\u00edc\u00edho.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kupuj\u00edc\u00ed nem\u016f\u017ee odstoupit od smlouvy, je-li vada nev\u00fdznamn\u00e1; m\u00e1 se za to, \u017ee vada nen\u00ed nev\u00fdznamn\u00e1.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.10<\/strong> Pr\u00e1vo z vadn\u00e9ho pln\u011bn\u00ed kupuj\u00edc\u00edmu nen\u00e1le\u017e\u00ed, pokud vadu s\u00e1m zp\u016fsobil. <strong>Vadou nen\u00ed opot\u0159eben\u00ed zbo\u017e\u00ed zp\u016fsoben\u00e9 jeho obvykl\u00fdm u\u017e\u00edv\u00e1n\u00edm<\/strong>, u pou\u017eit\u00e9ho zbo\u017e\u00ed opot\u0159eben\u00ed odpov\u00eddaj\u00edc\u00ed m\u00ed\u0159e jeho p\u0159edchoz\u00edho pou\u017e\u00edv\u00e1n\u00ed. Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za vady vznikl\u00e9 neodborn\u00fdm pou\u017e\u00edv\u00e1n\u00edm, nedodr\u017een\u00edm n\u00e1vodu k obsluze \u010di \u00fadr\u017eb\u011b, (zejm\u00e9na nedodr\u017een\u00edm symbol\u016f \u00fadr\u017eby a pokyn\u016f k pran\u00ed funk\u010dn\u00edho pr\u00e1dla \u2013 nap\u0159. pou\u017eit\u00edm aviv\u00e1\u017ee, b\u011blidel, \u017eehlen\u00edm \u010di su\u0161en\u00edm na vysokou teplotu u nepropustn\u00fdch vrstev), mechanick\u00fdm po\u0161kozen\u00edm nebo vn\u011bj\u0161\u00edmi ud\u00e1lostmi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Uplatn\u011bn\u00ed reklamace<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.11<\/strong> Kupuj\u00edc\u00ed uplatn\u00ed reklamaci:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">a) e-mailem na adrese info@kiddream.cz;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">b) p\u00edsemn\u011b na adrese Hana Hejtm\u00e1nkov\u00e1, Biskupice 56, 763 41;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V \u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b nelze pos\u00edlat zbo\u017e\u00ed na dob\u00edrku! Tyto z\u00e1silky nebudou p\u0159ijaty a budou doru\u010deny zp\u011bt odes\u00edlateli.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.12<\/strong> P\u0159i uplatn\u011bn\u00ed reklamace kupuj\u00edc\u00ed uvede sv\u00e9 jm\u00e9no, adresu, telefon a e-mail, \u010d\u00edslo objedn\u00e1vky nebo da\u0148ov\u00e9ho dokladu, popis vady a jak\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed reklamace po\u017eaduje. Prod\u00e1vaj\u00edc\u00ed doporu\u010duje p\u0159ilo\u017eit doklad o zakoupen\u00ed zbo\u017e\u00ed; jeho nep\u0159edlo\u017een\u00ed v\u0161ak nen\u00ed d\u016fvodem pro odm\u00edtnut\u00ed reklamace, prok\u00e1\u017ee-li kupuj\u00edc\u00ed zakoupen\u00ed zbo\u017e\u00ed jin\u00fdm zp\u016fsobem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kupuj\u00edc\u00ed m\u016f\u017ee pou\u017e\u00edt p\u0159ilo\u017een\u00fd vzorov\u00fd formul\u00e1\u0159 pro uplatn\u011bn\u00ed pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed (reklamace)&nbsp;<a href=\"https:\/\/kiddream.cz\/wp-content\/uploads\/2025\/08\/formular_vadne_plneni.pdf\">formular_vadne_plneni.pdf<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.13 Potvrzen\u00ed o uplatn\u011bn\u00ed reklamace.<\/strong> Prod\u00e1vaj\u00edc\u00ed vyd\u00e1 kupuj\u00edc\u00edmu-spot\u0159ebiteli <strong>p\u00edsemn\u00e9 potvrzen\u00ed o uplatn\u011bn\u00ed reklamace<\/strong>, ve kter\u00e9m uvede datum uplatn\u011bn\u00ed reklamace, co je jej\u00edm obsahem, jak\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed spot\u0159ebitel po\u017eaduje a kontaktn\u00ed \u00fadaje spot\u0159ebitele.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.14 Lh\u016fta pro vy\u0159\u00edzen\u00ed.<\/strong> Reklamace v\u010detn\u011b odstran\u011bn\u00ed vady <strong>mus\u00ed b\u00fdt vy\u0159\u00edzena a spot\u0159ebitel o tom mus\u00ed b\u00fdt informov\u00e1n nejpozd\u011bji do 30 dn\u016f<\/strong> ode dne uplatn\u011bn\u00ed reklamace, nedohodne-li se prod\u00e1vaj\u00edc\u00ed se spot\u0159ebitelem na lh\u016ft\u011b del\u0161\u00ed. <strong>Marn\u00e9 uplynut\u00ed t\u00e9to lh\u016fty oprav\u0148uje spot\u0159ebitele odstoupit od smlouvy nebo po\u017eadovat p\u0159im\u011b\u0159enou slevu.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.15<\/strong> Prod\u00e1vaj\u00edc\u00ed vyd\u00e1 spot\u0159ebiteli <strong>potvrzen\u00ed o datu a zp\u016fsobu vy\u0159\u00edzen\u00ed reklamace<\/strong>, v\u010detn\u011b potvrzen\u00ed o proveden\u00ed opravy a dob\u011b jej\u00edho trv\u00e1n\u00ed, p\u0159\u00edpadn\u011b p\u00edsemn\u00e9 od\u016fvodn\u011bn\u00ed zam\u00edtnut\u00ed reklamace.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.16<\/strong> Odstoup\u00ed-li kupuj\u00edc\u00ed od smlouvy z d\u016fvodu vady, vr\u00e1t\u00ed mu prod\u00e1vaj\u00edc\u00ed kupn\u00ed cenu bez zbyte\u010dn\u00e9ho odkladu pot\u00e9, co obdr\u017e\u00ed zbo\u017e\u00ed nebo co mu kupuj\u00edc\u00ed prok\u00e1\u017ee, \u017ee zbo\u017e\u00ed odeslal.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-51 wp-block-paragraph\"><strong>9.17<\/strong> K ujedn\u00e1n\u00ed, kter\u00e9 by pr\u00e1va kupuj\u00edc\u00edho-spot\u0159ebitele z vadn\u00e9ho pln\u011bn\u00ed omezovalo nebo ru\u0161ilo d\u0159\u00edve, ne\u017e vadu vytkl, se nep\u0159ihl\u00ed\u017e\u00ed.<\/p>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-text-color has-background has-link-color wp-elements-52 has-global-padding is-layout-constrained wp-container-core-group-is-layout-25af3548 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(270deg,rgb(245,245,245) 0%,rgb(255,255,255) 100%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);background-color:#2e70b7;color:#2e70b7\"\/>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-color has-link-color wp-elements-53\" style=\"color:#2e70b7\">10. Mimosoudn\u00ed \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00e9ho sporu<\/h3>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-54 wp-block-paragraph\"><strong>10.1<\/strong>&nbsp;V\u00e1\u017een\u00fd spot\u0159ebiteli, jestli se domn\u00edv\u00e1te, \u017ee jsme V\u00e1s po\u0161kodili, nebo nedost\u00e1li sv\u00fdm z\u00e1vazk\u016fm, pi\u0161te na na\u0161i emailovou adresu info@kiddream.cz<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10.2<\/strong>&nbsp;Jestli se n\u00e1m nepoda\u0159\u00ed spor vy\u0159e\u0161it p\u0159\u00edmo, na z\u00e1klad\u011b Z\u00e1kona \u010d. 634\/1992 Sb., o ochran\u011b spot\u0159ebitele v aktu\u00e1ln\u00edm zn\u011bn\u00ed, m\u00e1te tak\u00e9 pr\u00e1vo na mimosoudn\u00ed \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00e9ho sporu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10.3<\/strong>&nbsp;Subjektem (ADR) mimosoudn\u00edho \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f mezi obchodn\u00edkem a spot\u0159ebitelem, je \u010cesk\u00e1 obchodn\u00ed inspekce, nebo jin\u00fd subjekt pov\u011b\u0159en\u00fd Ministerstvem pr\u016fmyslu a obchodu, viz&nbsp;<a href=\"http:\/\/www.mpo.cz\/dokument169867.html\" target=\"_blank\" rel=\"noopener\">http:\/\/www.mpo.cz\/dokument169867.html<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10.4<\/strong>&nbsp;U \u010cesk\u00e9 obchodn\u00ed inspekce, m\u00e1 spot\u0159ebitel mo\u017enost podat n\u00e1vrh prost\u0159ednictv\u00edm on-line formul\u00e1\u0159e, dostupn\u00e9ho na internetov\u00fdch str\u00e1nk\u00e1ch \u010cesk\u00e9 obchodn\u00ed inspekce:&nbsp;<a href=\"https:\/\/adr.coi.cz\/cs\" target=\"_blank\" rel=\"noopener\">https:\/\/adr.coi.cz\/cs<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10.5<\/strong>&nbsp;Spot\u0159ebitel m\u016f\u017ee podat n\u00e1vrh u \u010cesk\u00e9 obchodn\u00ed inspekce nebo pov\u011b\u0159en\u00e9ho subjektu nejpozd\u011bji do 1 roku ode dne, kdy uplatnil sv\u00e9 pr\u00e1vo, kter\u00e9 je p\u0159edm\u011btem sporu, u prod\u00e1vaj\u00edc\u00edho poprv\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10.6<\/strong>&nbsp;Spot\u0159ebitel m\u016f\u017ee podat n\u00e1vrh tak\u00e9 prost\u0159ednictv\u00edm platformy mimosoudn\u00edho \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f EU, kter\u00e1 je dostupn\u00e1 online na www:&nbsp;<a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home.show&amp;lng=CS\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home.show&amp;lng=CS<\/a>. N\u00e1vrh zde m\u016f\u017ee podat jenom spot\u0159ebitel \u017eij\u00edc\u00ed v EU na obchodn\u00edka se s\u00eddlem v EU.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10.7<\/strong>&nbsp;Jestli\u017ee sporn\u00e9 strany nejsou spokojen\u00e9 s kvalitou mimosoudn\u00edho \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00e9ho sporu a domn\u00edvaj\u00ed se, \u017ee v pr\u016fb\u011bhu \u0159\u00edzen\u00ed do\u0161lo k poru\u0161en\u00ed Pravidel pro mimosoudn\u00ed \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f, mohou podat st\u00ed\u017enost na adresu Ministerstva pr\u016fmyslu a obchodu nebo na emailovou adresu&nbsp;<a href=\"mailto:adr@mpo.cz\">adr@mpo.cz<\/a>.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-55 wp-block-paragraph\"><strong>10.8<\/strong>&nbsp;V p\u0159\u00edpad\u011b p\u0159eshrani\u010dn\u00edch spor\u016f pom\u00e1h\u00e1 spot\u0159ebitel\u016fm v p\u0159\u00edstupu k p\u0159\u00edslu\u0161n\u00e9mu subjektu mimosoudn\u00edho \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f Evropsk\u00e9 spot\u0159ebitelsk\u00e9 centrum \u010cesk\u00e1 republika.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-56 wp-block-paragraph\"><strong>10.9<\/strong>&nbsp;N\u00e1klady spojen\u00e9 s mimosoudn\u00edm \u0159e\u0161en\u00edm spot\u0159ebitelsk\u00fdch spor\u016f si strany nesou samy.<\/p>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-text-color has-background has-link-color wp-elements-57 has-global-padding is-layout-constrained wp-container-core-group-is-layout-25af3548 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(90deg,rgb(245,245,245) 0%,rgb(255,255,255) 100%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);background-color:#2e70b7;color:#2e70b7\"\/>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-color has-link-color wp-elements-58\" style=\"color:#2e70b7\">11. Ochrana osobn\u00edch \u00fadaj\u016f<\/h3>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-59 wp-block-paragraph\"><strong>11.1<\/strong>&nbsp;Prod\u00e1vaj\u00edc\u00ed zpracov\u00e1v\u00e1 osobn\u00ed \u00fadaje kupuj\u00edc\u00edho pro \u00fa\u010dely uzav\u0159en\u00ed a spr\u00e1vy smlouvy a realizaci dod\u00e1vky, pro pln\u011bn\u00ed sv\u00fdch pr\u00e1vn\u00edch povinnost\u00ed nebo se souhlasem kupuj\u00edc\u00edho za \u00fa\u010delem vylep\u0161ov\u00e1n\u00ed slu\u017eeb a nab\u00eddky prod\u00e1vaj\u00edc\u00edho, p\u0159\u00edp. jin\u00fdm \u00fa\u010delem, ke kter\u00e9mu ud\u011blil kupuj\u00edc\u00ed souhlas.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-60 wp-block-paragraph\"><strong>11.2<\/strong>&nbsp;Zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f prob\u00edh\u00e1 v souladu s na\u0159\u00edzen\u00edm Evropsk\u00e9ho parlamentu a Rady (EU) \u010d. 2016\/679 ze dne 27. dubna 2016 o ochran\u011b fyzick\u00fdch osob v souvislosti se zpracov\u00e1n\u00edm osobn\u00edch \u00fadaj\u016f a o voln\u00e9m pohybu t\u011bchto \u00fadaj\u016f a o zru\u0161en\u00ed sm\u011brnice 95\/46\/ES (obecn\u00e9 na\u0159\u00edzen\u00ed o ochran\u011b osobn\u00edch \u00fadaj\u016f) a souvisej\u00edc\u00edch \u010desk\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f a v souladu s Podm\u00ednkami ochrany osobn\u00edch \u00fadaj\u016f prod\u00e1vaj\u00edc\u00edho, ve kter\u00fdch je uvedeno, jak\u00fdm zp\u016fsobem prod\u00e1vaj\u00edc\u00ed nakl\u00e1d\u00e1 s osobn\u00edmi \u00fadaji kupuj\u00edc\u00edho, jak\u00e9 informace o kupuj\u00edc\u00edm ukl\u00e1d\u00e1, jak dan\u00e9 informace vyu\u017e\u00edv\u00e1 a komu je p\u0159\u00edpadn\u011b p\u0159ed\u00e1v\u00e1. Podm\u00ednky ochrany osobn\u00edch \u00fadaj\u016f takt\u00e9\u017e obsahuj\u00ed v\u00fd\u010det ve\u0161ker\u00fdch pr\u00e1v kupuj\u00edc\u00edho v souvislosti se zpracov\u00e1n\u00edm osobn\u00edch \u00fadaj\u016f, zejm. pak pr\u00e1vo na informace, opravu, vymaz\u00e1n\u00ed \u010di pr\u00e1vo souhlas se zpracov\u00e1n\u00edm kdykoli odvolat.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-61 wp-block-paragraph\"><strong>11.3<\/strong>&nbsp;V souvislosti se zpracov\u00e1n\u00edm osobn\u00edch \u00fadaj\u016f prod\u00e1vaj\u00edc\u00ed prohla\u0161uje, \u017ee zpracov\u00e1v\u00e1 osobn\u00ed \u00fadaje v souladu s po\u017eadavky stanoven\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy; zajistil, aby se osoby opr\u00e1vn\u011bn\u00e9 zpracov\u00e1vat osobn\u00ed \u00fadaje zav\u00e1zaly k ml\u010denlivosti nebo aby se na n\u011b vztahovala z\u00e1konn\u00e1 povinnost ml\u010denlivosti; p\u0159ijal vhodn\u00e1 technick\u00e1 a organiza\u010dn\u00ed opat\u0159en\u00ed, aby zajistil nezbytnou \u00farove\u0148 zabezpe\u010den\u00ed osobn\u00edch \u00fadaj\u016f; a v p\u0159\u00edpad\u011b poru\u0161en\u00ed zabezpe\u010den\u00ed osobn\u00edch \u00fadaj\u016f s rizikem pro pr\u00e1va a svobody fyzick\u00fdch osob informuje dozorov\u00fd org\u00e1n, p\u0159\u00edp. subjekty \u00fadaj\u016f.<\/p>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-text-color has-background has-link-color wp-elements-62 has-global-padding is-layout-constrained wp-container-core-group-is-layout-25af3548 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(270deg,rgb(245,245,245) 0%,rgb(255,255,255) 100%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);background-color:#2e70b7;color:#2e70b7\"\/>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-color has-link-color wp-elements-63\" style=\"color:#2e70b7\">12. ZAS\u00cdL\u00c1N\u00cd OBCHODN\u00cdCH SD\u011aLEN\u00cd A UKL\u00c1D\u00c1N\u00cd COOKIES<\/h3>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-64 wp-block-paragraph\"><strong>12.1<\/strong>&nbsp;Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn zas\u00edlat kupuj\u00edc\u00edmu obchodn\u00ed sd\u011blen\u00ed t\u00fdkaj\u00edc\u00ed se vlastn\u00edho obdobn\u00e9ho zbo\u017e\u00ed nebo slu\u017eeb na elektronickou adresu kupuj\u00edc\u00edho. Kupuj\u00edc\u00ed m\u00e1 mo\u017enost odm\u00edtnout zas\u00edl\u00e1n\u00ed obchodn\u00edch sd\u011blen\u00ed p\u0159i zad\u00e1n\u00ed e-mailov\u00e9 adresy i p\u0159i doru\u010den\u00ed ka\u017ed\u00e9ho jednotliv\u00e9ho e-mailu.<strong>12.2<\/strong>&nbsp;Kupuj\u00edc\u00ed souhlas\u00ed s ukl\u00e1d\u00e1n\u00edm tzv. cookies na jeho po\u010d\u00edta\u010d. V p\u0159\u00edpad\u011b, \u017ee je n\u00e1kup na webov\u00e9 str\u00e1nce mo\u017en\u00e9 prov\u00e9st a z\u00e1vazky prod\u00e1vaj\u00edc\u00edho z kupn\u00ed smlouvy plnit, ani\u017e by doch\u00e1zelo k ukl\u00e1d\u00e1n\u00ed tzv. cookies na po\u010d\u00edta\u010d kupuj\u00edc\u00edho, m\u016f\u017ee kupuj\u00edc\u00ed souhlas podle p\u0159edchoz\u00ed v\u011bty kdykoliv odvolat.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-65 wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-text-color has-background has-link-color wp-elements-66 has-global-padding is-layout-constrained wp-container-core-group-is-layout-25af3548 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(90deg,rgb(245,245,245) 0%,rgb(255,255,255) 100%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);background-color:#2e70b7;color:#2e70b7\"\/>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-color has-link-color wp-elements-67\" style=\"color:#2e70b7\">13. Z\u00e1v\u011bre\u010dn\u00e1 ujedn\u00e1n\u00ed<\/h3>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-68 wp-block-paragraph\"><strong>13.1<\/strong>&nbsp;Ve\u0161ker\u00e9 vztahy t\u011bmito smluvn\u00edmi podm\u00ednkami neupraven\u00e9 se \u0159\u00edd\u00ed p\u0159\u00edslu\u0161n\u00fdmi ustanoven\u00edmi ob\u010dansk\u00e9ho z\u00e1kon\u00edku, jako\u017e i dal\u0161\u00edmi souvisej\u00edc\u00edmi pr\u00e1vn\u00edmi p\u0159edpisy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>13.2<\/strong>&nbsp;V p\u0159\u00edpad\u011b, \u017ee jak\u00e9koliv ustanoven\u00ed t\u011bchto obchodn\u00edch podm\u00ednek bude shled\u00e1no nez\u00e1konn\u00fdm \u010di neplatn\u00fdm, nebude t\u00edm dot\u010dena platnost, respektive \u00fa\u010dinnost ostatn\u00edch ustanoven\u00ed t\u011bchto obchodn\u00edch podm\u00ednek.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>13.3<\/strong>&nbsp;Ve\u0161ker\u00e1 ujedn\u00e1n\u00ed mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm obsa\u017een\u00e1 v kupn\u00ed smlouv\u011b, maj\u00ed p\u0159ednost p\u0159ed ustanoven\u00edmi t\u011bchto smluvn\u00edch podm\u00ednek, se kter\u00fdmi jsou v rozporu.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-69 wp-block-paragraph\"><strong>13.4<\/strong>&nbsp;Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn kdykoliv zm\u011bnit zn\u011bn\u00ed t\u011bchto obchodn\u00edch podm\u00ednek. Kupuj\u00edc\u00ed je v\u00e1z\u00e1n zn\u011bn\u00edm smluvn\u00edch podm\u00ednek aktu\u00e1ln\u00edm v okam\u017eiku uzav\u0159en\u00ed kupn\u00ed smlouvy.<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-70 wp-block-paragraph\"><strong>13.5<\/strong>&nbsp;Tyto obchodn\u00ed podm\u00ednky jsou platn\u00e9 a \u00fa\u010dinn\u00e9 od 06.10.2026<\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-71 wp-block-paragraph\">Hana Hejtm\u00e1nkov\u00e1<br>Provozovatel e-shopu<br>www.kiddream.cz<\/p>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:33px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-text-color has-link-color has-small-font-size wp-elements-72 wp-block-paragraph\" style=\"color:#9d9d9d\">V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky KidDream v. 20251005<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in \u010ce\u0161tina.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-506","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kiddream.cz\/en\/wp-json\/wp\/v2\/pages\/506","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kiddream.cz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kiddream.cz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kiddream.cz\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kiddream.cz\/en\/wp-json\/wp\/v2\/comments?post=506"}],"version-history":[{"count":44,"href":"https:\/\/kiddream.cz\/en\/wp-json\/wp\/v2\/pages\/506\/revisions"}],"predecessor-version":[{"id":2494,"href":"https:\/\/kiddream.cz\/en\/wp-json\/wp\/v2\/pages\/506\/revisions\/2494"}],"wp:attachment":[{"href":"https:\/\/kiddream.cz\/en\/wp-json\/wp\/v2\/media?parent=506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}